1. Click on your Start menu in the lower left hand corner (the Windows icon) and then search for%appdata%. You should see the Roaming folder appear.
2. Open the folder that you find, and look for a folder called VSeeInstall.
3. In the VSeeInstall folder should be a file called vseeUninstall.exe. Double-click on it to run it, and it should uninstall. (You should get a confirmation notice; close it.)
4. Now reinstall VSee. Please see the following articles for instructions:
This article was last reviewed by our Support team on May 2, 2016.