Published 11/10/2015 at 5:25pm UTC
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Account Administrators can create, edit, and delete users.
This support article explains the different roles that an Account Administrator can give to new users.
Note: The role "Videoconference Clinical Supervisor" is only available by request. Please contact our Support Team by calling (888) 540-2829, or emailing [email protected]
Roles can be combined in any combination, but all account holders are required to have at least the "Videoconference Session Participant" role. Only the Account Administrator and Videoconference Session Host roles require an additional user license.
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Standard roles:
Premium feature: Secure Webinars
Premium feature: Cloud Recorder
Role requires a user license. Account Administrators
Role requires a user license. Videoconference Session Hosts
Videoconference Session Participants
Note: ALL account holders are required to have at least this role.
Videoconference Session Schedulers For Other Hosts
If enabled for an account, the Clinical Supervisor
Account Billing Managers
Role requires a user license, and the premium feature Secure Webinars. A Secure Webinar Host
Role requires the premium feature Local Hub. A Cloud Recording Technician
Role requires the premium feature Local Hub. A Cloud Recording User
This article was last reviewed by our Support team on June 15, 2018.